FCC chief asks telcos to offer free robocall blocking services

Tom Wheeler, head honcho at the Federal Communications Commission, has fired off letters asking the country’s biggest communications providers to offer robocall blocking services for free. The FCC is still fielding a barrage of complaints from people…

Tom Wheeler, head honcho at the Federal Communications Commission, has fired off letters asking the country's biggest communications providers to offer robocall blocking services for free. The FCC is still fielding a barrage of complaints from people…

Telecoms open shop on Madison Avenue, but will brands buy?

 Many companies have transformed and realigned their focus with great success. Avon transitioned from peddling books door-to-door to marketing beauty products. Wrigley started as a soap and baking soda company. IBM originally sold massive mainfram…

new york city skyline Many companies have transformed and realigned their focus with great success. Avon transitioned from peddling books door-to-door to marketing beauty products. Wrigley started as a soap and baking soda company. IBM originally sold massive mainframe computers and calculators. Now, telecom companies are making similar pivots into a lucrative industry. The battle du jour is about customer data… Read More

Some Sprint Users Unable to Connect to LTE After iOS 9.3 Update, Fix in the Works

Since the launch of iOS 9.3 last week, some Sprint users have been unable to connect to LTE networks, according to reports on Twitter and reddit. After updating, affected users say their iPhones will only connect 3G, and there appears to be no clear fi…

Since the launch of iOS 9.3 last week, some Sprint users have been unable to connect to LTE networks, according to reports on Twitter and reddit. After updating, affected users say their iPhones will only connect 3G, and there appears to be no clear fix with resets and reinstalls not solving the problem for most people.

According to one reddit user in California, he’s having issues when his iPhone attempts to connect to a specific LTE band. Affected users are frustrated with the connectivity problems, with some reporting an inability to receive any messages or updates when not on Wi-Fi. Most users seeing problems appear to be using Apple’s latest devices.

I’m having data issues as well on my 6s Plus in the LA/OC market. Over the past three days I’ve been troubleshooting on my 80 mile round trip commute via Field Test and Speedtest. I’ve figured out that data transfer is broken when connected to Clear B41. No problems on Sprint B41, B25 or EVDO. I’ve created a ticket with Sprint Care, and supposedly they have notified their network team. I’m awaiting a response.

I’ve talked to Apple as well, they did a diagnostic test that came up normal…of course it did, because I was not connected to Clear B41 at the time. At this point, the only course of action is to either disable LTE or revert back to 9.2.1 before Apple stops signing it. I’m not sure if this has to do with the WiMAX shutdown in my market, but I have noticed that the TAC went from 9xxx to 3xxxx after the shutdown. I’ve restored three times via iTunes to no avail.

As of this afternoon, Sprint has begun sending out text messages to its subscriber base, acknowledging the data connection problem. Sprint says that it is aware of the issue and “working quickly” on a fix.

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Apple this morning released an iOS 9.3.1 update with a fix for an unrelated web linking bug, and while it’s not clear if the new update fixes the Sprint issue, it’s unlikely as Sprint’s text messages were sent out after the update was released.

(Thanks, Kyle!)

Tags: Sprint, iOS 9.3

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Sprint Stops Offering Two-Year Phone Contracts

Sprint will stop offering two-year phone contracts to customers who are activating a new account starting today, according to an internal document procured by AndroidCentral. While phones will not be available with subsidies on a two-year contract, tab…

Sprint will stop offering two-year phone contracts to customers who are activating a new account starting today, according to an internal document procured by AndroidCentral. While phones will not be available with subsidies on a two-year contract, tablets will.

sprint-end-of-2-year-wm

As outlined by the document, two-year contracts will still be offered to select customers on a “reactive basis”. The move makes Sprint the final carrier of the four major American carriers to end two-year contracts. New Sprint customers will be able to purchase their phones through Sprint programs like Easy Pay and iPhone Forever.

In 2013, T-Mobile began the trend by announcing its Un-carrier payment plans. Verizon followed suit in August 2015 and last month AT&T announced that they would drop two-year contracts. While AT&T’s implementation takes away the ability for existing customers to sign up for two-year contracts, Verizon’s does not, allowing existing Verizon customers to renew their two-year contracts.

Sprint has been planning to move away from two-year contracts for a while, first announcing the move in August 2015. However, the carrier had not announced when its implementation would take effect at the time.

Tag: Sprint

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Sprint’s delivery service arrives in Las Vegas and six other cities

Sprint continues to expand its in-home sales and service effort, making a trip to its retail stores a thing of the past. The carrier’s Direct 2 You home delivery option is heading to seven more cities: Charlotte, Cincinnati, Las Vegas, Nashville, N…

Sprint continues to expand its in-home sales and service effort, making a trip to its retail stores a thing of the past. The carrier's Direct 2 You home delivery option is heading to seven more cities: Charlotte, Cincinnati, Las Vegas, Nashville, N…

Which Android devices are getting Marshmallow and when?

Google has started rolling out Android 6.0, aka Marshmallow, to a handful of Nexus devices. But, as great as that is, there are still millions of people who have to wait for third-party manufacturers or carriers to get the update. Thankfully, c…

Google has started rolling out Android 6.0, aka Marshmallow, to a handful of Nexus devices. But, as great as that is, there are still millions of people who have to wait for third-party manufacturers or carriers to get the update. Thankfully, compa…

AT&T says competitors launched WiFi calling without FCC clearance

While Sprint and T-Mobile have already flipped the switch on WiFi calling for the iPhone, AT&T continues to wait it out on the sidelines. And now we may know why. As reported by The Verge, the carrier recently sent a letter to FCC chair…

While Sprint and T-Mobile have already flipped the switch on WiFi calling for the iPhone, AT&T continues to wait it out on the sidelines. And now we may know why. As reported by The Verge, the carrier recently sent a letter to FCC chairman Tom…

Apple Watch will be available at Sprint on September 25th

Now that Cupertino’s wearable has been on sale for a while, it’s making its way outside the confines of the company’s retail locations and online store. In addition hitting shelves at Currys and PC World in the UK, the Apple Watch will go on sale a…

Now that Cupertino's wearable has been on sale for a while, it's making its way outside the confines of the company's retail locations and online store. In addition hitting shelves at Currys and PC World in the UK, the Apple Watch will go on sale a…